This policy covers how we use your personal information. We take your privacy seriously and will take all measures to protect your personal information.
Any personal information received will only be used to fill your order. We will not sell or redistribute your information to anyone.
Books purchased from Worsley Institute are warrantied for six months from the purchase date, in case of binding failure. If you need a replacement book during the warranty period, simply email firstname.lastname@example.org for a return authorization and return shipment instructions. The return shipping expense is the responsibility of the customer. Upon receipt of the original book, Worsley Institute will ship a replacement.
If the warrantied book is required for class and a customer is unable to go without a book during the shipping period, a new book may be purchased. Worsley Institute will provide a refund minus shipping and handling once the damaged book has been received.
Plastic ACI Locators are guaranteed indefinitely with normal use
Wood ACI Locators are guaranteed for one month with normal use. This allows ample time to test the locator to make sure it’s accurate and that there are no manufacturer defects. After one month the locator is non refundable, exchangeable or returnable.
Posters and Charts:
No Warranty. Exchanges and returns are subject to return policy.